John Picking, (2nd from L) dealer principal of Ballard Truck Center, and Rob Picking (3rd from L), director of operations of Ballard Truck Center accept the award for Volvo Trucks North America 2022 U.S. Dealer Group of the Year from Peter Voorhoeve (R), president, Volvo Trucks North America and Chris Gossler, regional vice president — Northeast, Volvo Trucks North America.
Volvo Trucks North America named two of its North American dealers as U.S. and Canada Dealer Groups of the Year.
Massachusetts-based Ballard Truck Center was named the 2022 U.S. Dealer Group of the Year and Sheehan's Truck Centre in Ontario was named the 2022 Canadian Dealer Group of the Year. The award recognizes exemplary performance across several key areas, including reaching sales targets, business growth and customer satisfaction.
"Our two award winners played a key role in helping to increase market share and customer satisfaction for Volvo Trucks as they remained focused on delivering quality vehicles and services in another challenging year," said Peter Voorhoeve, president of Volvo Trucks North America.
"We are excited to announce Ballard Truck Center as the 2022 U.S. Volvo Dealer Group of the Year and Sheehan's Truck Centre as the 2022 Canadian Volvo Dealer Group of the Year and proud to honor their outstanding performance in all of the criteria including customer satisfaction and business performance, with a focus on expanding Volvo's sustainability efforts and service offerings."
Sheehan's Truck Centre was founded in 1989 by Pat and Gayle Sheehan. Pat was a former truck driver and considered a true trucking ambassador in the industry. Their children, Kelly and Dennis, took over the dealership in 2000, growing it into one of the largest used truck dealers in Canada. The Sheehan's chose to locate the dealership's headquarters in Burlington, Ontario to serve the large Toronto market and purchased Beaver Truck Centre in 2017 to add facilities in Winnipeg and Brandon, Manitoba.
The dealership was a 2020 Volvo Trucks North America Used Truck Dealer Group of the Year award winner and continues to make investments in modern facilities and services.
‘We continue to grow in our current location with a focus on my father's goal to become Canada's premier Volvo Trucks dealer and are excited to receive the award of Volvo Dealer Group of the Year for Canada," said Kelly Sheehan, president, Sheehan's Truck Centre.
"The award recognizes the work that my brother and I, along with our whole team have done to provide unmatched service and support to our customers."
For more information about Sheehan's Truck Centre, visit www.heavytrux.com.
Ballard Truck Center is a fifth-generation family-owned business operated by co-owners John Picking and Steven Grahn and headquartered in Avon, Mass., ideally located to support and service customers in the Boston market and throughout the Northeast from its seven locations, spanning three states.
Ballard Truck Center was awarded top U.S. dealer in Customer Satisfaction in 2019 and recently became the first Volvo Truck Certified Electric Vehicle Dealer in Massachusetts at its Tewksbury location.
"Ballard Truck Center is honored to receive this award that recognizes our efforts to adapt and expand our business to meet the evolving needs of our customers," said John Picking, president, Ballard Truck Center. "Our team of dedicated employees has been keeping New England rolling for more than 100 years by always making customer service our primary focus."
For more information about Ballard Truck Center, visit www.ballardtrucks.com.
The Dealer Group of the Year Award winners were announced at Volvo Trucks' recent annual awards dinner in Las Vegas.
Volvo Trucks' 2022 Regional Dealer Group of the Year Awards recipients include:
- Central Region: Gateway Truck & Refrigeration Inc.
- Northeast Region: Ballard Truck Center
- Southeast Region: Action Truck Center
- Southwest Region: Bruckner's Truck & Equipment
- West Region: TEC Equipment
For more information, visit volvotrucks.us.
Kelly Sheehan (C), dealer principal of Sheehan's Truck Centre accepts the award for Volvo Trucks North America 2022 Canadian Dealer Group of the Year from Peter Voorhoeve (R), president, Volvo Trucks North America and Paul Kudla, managing director — Canada, Volvo Trucks North America.
This story also appears on Truck and Trailer Guide.
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